Shipping policy
Order Processing
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
You will receive an email confirmation once your order has been shipped, including your tracking information.
UK Shipping
We offer fast and reliable delivery across the United Kingdom.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Delivery (Royal Mail / Evri) | 2–4 business days | £3.99 |
| Express Delivery (DPD / Royal Mail 24) | 1–2 business days | £6.99 |
Note: Delivery times are estimates and may vary during busy periods such as holidays or sales.
International Shipping
We ship worldwide to selected countries.
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| Europe | 5–10 business days | From £9.99 |
| USA & Canada | 7–14 business days | From £14.99 |
| Rest of the World | 10–20 business days | From £19.99 |
Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Tracking Information
All orders are shipped with tracking.
Once your order is dispatched, you will receive a tracking link via email so you can monitor your delivery status.
Lost or Delayed Parcels
If your order hasn’t arrived within the expected timeframe, please:
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Check your tracking link for updates.
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Contact your local postal service.
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If it’s still missing after 14 days (UK) or 30 days (international), contact us at jeyono1@yahoo.com and we’ll help resolve the issue.
Incorrect Shipping Address
Please ensure your shipping details are correct before confirming your order.
We are not responsible for parcels lost due to incorrect or incomplete addresses.
Delivery Delays
We are not liable for delays caused by courier services, weather conditions, or customs processing times.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
jeyono1@yahoo.com.
We’re always happy to help!